Vibe Skills Privacy Policy

Snippets AI Ltd ("Company", "we", "us", "our"), a company registered in Latvia, operates Vibe Skills (https://vibeaiskills.com). This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

As a company based in the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Information We Collect

Information you provide

Account information: Email address, name (when you sign up via Google OAuth or magic link)
Payment information: Processed securely by Stripe. We do not store your full card details.
Communications: Messages you send to us via Crisp support chat or email

Information collected automatically

Usage data: Pages visited, features used, interactions with the Platform
Device information: Browser type, operating system, screen resolution
IP address: Used for security, fraud prevention, and approximate location
Cookies and tracking technologies: See our Cookie Policy for details

2. How We Use Your Information

We use your information to:

Provide and maintain the Service
Process subscriptions and payments via Stripe, and manage billing through the Stripe Customer Portal
Track which skills each account downloads, for usage-based refund eligibility and creator revenue share calculations
Send transactional emails (welcome, receipts, renewal notices, failed-payment alerts) via Resend
Improve the Service through analytics (PostHog, Google Analytics)
Provide customer support via Crisp
Detect and prevent fraud or abuse
Comply with legal obligations

3. Third-Party Services

We share data with the following services, each with their own privacy policies:

Service	Purpose	Data Shared
Supabase	Authentication and database	Email, account data
Stripe	Subscription payments and billing management (Customer Portal)	Email, payment details, billing history
PostHog	Product analytics	Usage data, device info
Google Analytics	Website analytics	Usage data, device info
Google Tag Manager	Tag management	Page views
Crisp	Customer support chat	Email, chat messages
Resend	Transactional emails	Email address, name
Facebook Pixel	Advertising measurement	Page views, conversions
LinkedIn Insight Tag	Advertising measurement	Page views, conversions
Vercel	Hosting and analytics	Usage data
Dub	Link analytics	Click data

We do not sell your personal information to third parties.

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

Contract: To provide the Service you signed up for
Legitimate interest: To improve the Service, prevent fraud, and ensure security
Consent: For marketing communications and non-essential cookies
Legal obligation: To comply with applicable laws

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it.

6. Your Rights (GDPR)

As an EU resident or user of an EU-based service, you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate personal data
Erasure: Request deletion of your personal data
Restriction: Restrict the processing of your data
Portability: Receive your data in a portable format
Objection: Object to processing based on legitimate interest
Withdraw consent: Withdraw consent for processing based on consent

To exercise any of these rights, contact us at team@vibeaiskills.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit (HTTPS/TLS)
Secure authentication via Supabase
Row Level Security (RLS) on database tables
Regular security reviews

8. International Data Transfers

Your data may be processed in countries outside the EU where our service providers operate. We ensure appropriate safeguards are in place for any international transfers, including Standard Contractual Clauses where applicable.

9. Children's Privacy

Vibe Skills is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform. Your continued use of the Service constitutes acceptance of the updated policy.

11. Contact

For privacy-related inquiries:

Email: team@vibeaiskills.com
Company: Snippets AI Ltd, Latvia
Data Protection: For GDPR-related requests, email team@vibeaiskills.com with "GDPR Request" in the subject line